Terms & Conditions

Placing an order or creating an account on stussyus.shop means you agree to this page and to the privacy notice. You must be able to enter a contract. If you do not agree, do not complete checkout.

Keep your password private. Email stussy@gmail.com if you think the account was used without you. The New York mail address is 50 Prince Street, New York, NY 10012. Phone +1 800 875 6237 for order help.

Photos, prices, and stock can change. A genuine error can be corrected and an affected order cancelled with a refund of money already taken. Colors on a phone screen are approximations.

We may refuse an order that looks fraudulent or that we cannot fulfill. Free shipping, where offered, still requires a valid address. Customs or local taxes on international movement, if they arise, are not invented by this page and may be charged by others.

Artwork, graphics, and wording on the site are protected. Do not copy them onto another shop. Do not use the name in a way that suggests an official collaboration that does not exist.

Do not scrape, flood, or abuse the site. Reviews should be honest and should not include other people’s private data. We may remove content that breaks the law or these conditions.

Returns of unused items with tags are described on the returns page and form part of the purchase terms. Start a return by emailing the order number to the address above so staff can match the sale.

Payment must be authorized by the card holder. Chargebacks filed without first asking support can delay a later order while the file is reviewed. Keep your confirmation email.

Legal notices may be sent to stussy@gmail.com. This page can be updated. The posted text applies to later visits and to new orders placed after the change.

Size selection is yours. A fit that does not match a photo on social media is not by itself a defect. Unused tagged garments may still follow the returns path if they qualify. Worn, washed, or altered pieces generally do not.

If a drop is limited, placing multiple checkouts to hold extra units for resale can lead to cancellation of the extra units so that other customers can buy. We may also cancel if a payment is flagged by the processor even after an on-screen success message, in which case you should wait for an email before assuming the garment is reserved.

Limited drops exist so a graphic is not instantly emptied by resale baskets. Extra checkouts from extra emails to hold units for later flipping can be cancelled even after a success screen. One household, one fair quantity is the working idea unless an offer says otherwise. If a processor later reverses a payment, the garment is not reserved. Wait for email before you assume a hoodie is yours, and do not send a second payment for the same line without asking whether the first capture is still live.

The lookbook and product photographs are for shopping on this domain. Copying them onto another storefront, a marketplace listing, or an unofficial lookalike shop is outside the personal-use idea of this page. So is using the name in ads as if a collaboration existed. If you run a legitimate media feature and need a credit line, write support; a scraped ZIP of images is not that request. User photos in a review should be of the piece you received, not a different year’s graphic from another seller.